![]() ![]() EU countries and Australia: 2-year warranty on all products.īreakage due to abuse, cosmetic damage, dents, and chips, improper usage, water damage, tampering with the product or other causes attributable to events outside the manufacturing process.The United States and countries in Asia: 1-year warranty on all products.Warranties given on products are as follows: It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage, or other causes attributable to events outside the manufacturing process. Warranty only covers defects of products caused by manufacturing. ![]() All other purchases may need to be initiated with the original seller. For example, certain S8 models have a model number of SM-G950U, whereas some S9s have a model number of SM-G960U.Please note: The below warranty terms apply to purchases made through only. ![]() Every model that falls into that category (same colour, etc.) will have the same model number. The number will vary depending on the year the product was released, its colour, the carrier, and some other factors. Your IMEI number is 15 digits long.įinally, a model number is a specific number that applies to a range of products (i.e., the Note10, Tab S4, etc.). IMEI is used at an international or global level and can help network providers track down a device that has been stolen or lost. On the other hand, an IMEI (or sometimes known as MEID) is only used for phones or other communication devices. Your serial number is 11 characters long and is made up of a mixture of numbers and letters. Serial numbers make it easier for the makers to organise and keep track of their products. For example, your phone's serial number will be different from every other phone Samsung has made. The serial number is a unique number assigned by the manufacturer (like Samsung) to help identify an individual device, like a phone, tablet, TV, and so on. A serial number and IMEI are similar, but have some differences. ![]()
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